You observe an employee loafing or overhear two
workers making snide comments about the company. Beware of retaliating by
ignoring them in meetings or dismissing their work. As management expert Harry
E. Chambers writes in The Bad Attitude
Survival Guide (Addison-Wesley, $15), “Bad attitudes flourish when
employees are punished passively.” Confront these people firmly and fairly, so
they have a chance to improve.
The entire manager/employee relationship is based on one thing: communication. Yet most managers don’t talk to their staff enough … don’t know what to talk about … or don’t know how to have the necessary conversations to motivate and improve performance....Click here to find out more.