You observe an employee loafing or overhear two
workers making snide comments about the company. Beware of retaliating by
ignoring them in meetings or dismissing their work. As management expert Harry
E. Chambers writes in The Bad Attitude
Survival Guide (Addison-Wesley, $15), “Bad attitudes flourish when
employees are punished passively.” Confront these people firmly and fairly, so
they have a chance to improve.
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