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Replace passive punishment with active engagement

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in Leaders & Managers,Management Training

You observe an employee loafing or overhear two workers making snide comments about the company. Beware of retaliating by ignoring them in meetings or dismissing their work. As management expert Harry E. Chambers writes in The Bad Attitude Survival Guide (Addison-Wesley, $15), “Bad attitudes flourish when employees are punished passively.” Confront these people firmly and fairly, so they have a chance to improve.

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