Train the right users — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
The people who work on computers the most are usually secretaries and other support staff. Yet these “end users” are typically the least trained. Without proper instruction, they may waste time using their PCs inefficiently. They may take five steps instead of two to complete everyday tasks, or never learn they can perform a certain function automatically. Beyond inefficiency, one wrong keystroke can lead to disaster, from inaccurate data entry to accidental erasure of files. Solution: Calculate your return by investing in an expert to audit how your staff uses computers and to offer advice. Have your team prepare a list that describes all the ways they use computers—along with all their questions and problems—to maximize the consultant’s time.
You know that Microsoft® Excel® crunches numbers extremely well. But did you know that more than half of Excel users never learn how to use 9 out of 10 of its most powerful features?...Click here to find out more.