If you’re fed up with an employee’s poor performance, don’t just criticize or demand better work. Try this: Ask subpar workers to discuss the standard they use to assess their work. Then compare that to the standard you’ve set. Raise the bar together.
The entire manager/employee relationship is based on one thing: communication. Yet most managers don’t talk to their staff enough … don’t know what to talk about … or don’t know how to have the necessary conversations to motivate and improve performance....Click here to find out more.