Arbitrate your way out of customer conflicts — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Many small businesses are adding mandatory arbitration clauses to their routine customer contracts. Reason: You avoid long, costly court battles, and customers get a quick, fair way to settle disputes. Customers who still want to sue after an unsuccessful arbitration have weaker claims. Arbitration rulings are usually reached in 10 to 30 days. Arbiters weigh business ethics along with state, local and federal laws. You stand a good chance if you show the customer is being unreasonable. But don’t arbitrate a weak case. Some watchdog groups complain that mandatory arbitration denies consumers their legal rights, and they’re always on the lookout for examples.
Why do employees leave? Departing workers probably told you it was "for more money.â But only 12% of employees actually leave their jobs in pursuit of higher pay, according to a Saratoga Institute study....Click here to find out more.