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Street smarts in action

WS talks to labor leader Amy Dean

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in Compensation and Benefits,Human Resources

San Jose, Calif., has the highest minimum wage in the United States, thanks in large part to Amy Dean. At age 36, Dean is the dynamo who combines intelligence and people smarts to run the South Bay office of the AFL-CIO in San Jose. Dean spoke with us about her approach to negotiation and diplomacy in her rough-and-tumble world.

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