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Many companies have a policy of merely confirming an ex-employee’s dates of employment. Asking for opinions about performance may be fruitless. A better way: Don’t begin with questions about your job candidate. Instead, focus on the company as a whole. Managers may open up about their employers, from describing the corporate culture to the types of jobs that require the longest hours. As you build rapport, you can weave in questions about the individual.
For organizations to succeed, executives, HR pros and administrative professionals must develop strategies to address not only engagement, but also related issues such as retention and talent attraction. This strategy must be in alignment with the organization's overall mission and culture....Click here to find out more.