1. The art of cross-company cooperation
The Good: Cisco Systems. To help ensure cross-organizational cooperation, the company changed its compensation system so leaders are paid not only for hitting their targets, but also on how effectively they collaborated with their peers. Plus, Cisco installed 120 “telepresence centers” (high-end video conferencing) and used Internet social networking sites to facilitate worldwide.
The Bad: The Federal Aviation Administration (FAA). Travelers last year saw a spike in missed connections, lost luggage and hours spent waiting on the tarmac. The problem wasn’t money (the FAA didn’t spend all the money it was allocated ...(register to read more)