Set expectations aside and simply see — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Set expectations aside and simply see
Preconceptions and prejudices make it hard to consider a problem objectively. Do you find yourself saying:
“This customer is always difficult, and here he goes again.” “I don’t want Scott to head up this project. He’s not organized enough.” “This problem is just like the one we faced last year, so let’s apply the same solution.” Remind yourself to find the unique aspects of every challenge. A calm mind and careful listening are the first steps toward applying the right approach to the right problem. —Adapted from The Psychology of Judgment and Decision Making, Scott Plous, McGraw-Hill.
Get weekly updates on breaking news and business advice to help you advance your career! The week's top stories and resources will be sent right to your inbox. Choose the topics you're interested in: