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Is your team stuck? Unstick them

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in Best-Practices Leadership,Leaders & Managers

The Wisdom of Teams, one of the first books to define the team phenomenon, still offers some of the best advice for managing them. Here’s how to get a stalled team moving:
  • Revisit the basics by asking the team to rethink its purpose, approach and goals.

  • Achieve small wins. Even noncritical, short-term wins can get a team moving forward.

  • Introduce fresh new approaches and ideas. Simply providing new customer case studies or front-line work measures can end the stalemate.

  • Set up training. It could center on skills, teamwork or goals.

  • Juggle the team’s membership or change its leadership. Leaders can seem irreplaceable. Don’t be afraid to intervene and mandate a change.
It’s great when the team applies some of these energizing tactics without being asked. But if that doesn’t happen, your job as a leader is to intervene and shake things up.

—Adapted from The Wisdom of Teams, Jon R. Katzenbach and Douglas K. Smith, HarperCollins.

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