Send “casual” e-mails to your team just to share some information or spread a little company news. It might seem like a waste of time, yet it can become a positive habit. It prevents you from falling into the common leadership trap of only communicating when something is wrong. And your team members won’t think that every message you send represents a problem or an emergency.
—Adapted from Micro Messaging: Why Great Leadership is Beyond Words, Stephen Young, McGraw-Hill.
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