Mitt Romney, turnaround agent

When Mitt Romney assumed leadership of the 2002 Olympic Winter Games in 1999, he was known as a wealthy businessman who had lost an election for public office. Three years later, he was a much more marketable commodity, thanks to his demonstrated ability to turn around the scandal-plagued Olympic Games just months after Sept. 11. The people of Massachusetts elected him governor only a few months later.

Here’s how he did it:

• He hired the right people.
  
  
• He motivated them.
  
  
• He made decisions after analyses and group debates.
  
  
• He set benchmarks to measure progress and success.
  
  
• He cast a wide net and built a coalition of friends from business, government and the community.
  
  
• He had his picture taken with just about everybody, becoming the unofficial mascot and champion of the games.
  

—Adapted from “In Olympics Success, Romney Found New Edge,” Kirk Johnson, The New York Times.

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