Use body language to think, then reply

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in Office Communication,Workplace Communication

When someone asks you a really good question, taking a few moments to think before you reply shows that you’re treating it seriously. While you’re thinking, consider using some body language to reinforce the idea that you are carefully thinking about your reply:
  • Look away, and then resume eye contact when you answer.

  • Tilt your head and look upward.

  • Put your hand to your cheek or stroke your chin.
—Adapted from “Body Language—Understanding non-verbal communication,” Mind Tools Newsletter.

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