Observe these simple principles, however, and it won’t seem so hard:
- Keep the necessary facts at hand. If you doubt whether you have enough information, ask, “Will I lose more by making a snap judgment or by waiting for more data?”
- Have your judgment codified into principles, policies and precepts beforehand. You can make up your own code, but you need to have one.
- You don’t have to be right every time.
- The decision is hard; that’s the reason it has come to you. Both sides can make good arguments. Decide promptly, firmly, and see the matter through.
- You can’t make everybody happy.