Use words as your power tools — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Choose your guiding words carefully. Ask yourself these questions:
Which words do I use most often with conscious intent?
Of these words, which three do I (or do I want to) use the most?
Rosa Say, a leadership coach born and raised in Hawaii, would pick these three words for herself:
Aloha: giving and receiving in the spirit of unconditional love and caring.
Ho‘ohana: working with passion, full intention and purpose, and making every day count.
‘Ohana: embracing your family and community, the human circle of aloha.
For Say, those are the obvious ones when she thinks
about her work, much of it in leadership training for Hawaii’s
hospitality industry, and before that as a vice president of operations
for a Four Seasons resort on the Big Island.
“We are not here for wishful thinking,” she says. “We are here to ho‘ohana and make things happen.”
When employees complain about “workplace bullying,” managers and HR are often confused about how to respond. Could this be harassment that requires a legal response? Is the employee using the term to describe a colleague who is simply annoying?...Click here to find out more.