Use words as your power tools

Choose your guiding words carefully. Ask yourself these questions:

• Which words do I use most often with conscious intent?
  
  
• Of these words, which three do I (or do I want to) use the most?
  
  

Rosa Say, a leadership coach born and raised in Hawaii, would pick these three words for herself:

1. Aloha: giving and receiving in the spirit of unconditional love and caring.
   
   
2. Ho‘ohana: working with passion, full intention and purpose, and making every day count.
   
   
3. ‘Ohana: embracing your family and community, the human circle of aloha.
   
   

For Say, those are the obvious ones when she thinks about her work, much of it in leadership training for Hawaii’s hospitality industry, and before that as a vice president of operations for a Four Seasons resort on the Big Island.

“We are not here for wishful thinking,” she says. “We are here to ho‘ohana and make things happen.”

—Adapted from “Can you claim only 3 words?” Rosa Say, Talking Story with Say Leadership Coaching, www.sayleadershipcoaching.com/talkingstory/2008/ 02/can-you-claim-o.html.

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