In truth, it doesn’t matter how much or how little the person in charge knows about the details of the business. And a great executive certainly doesn’t need to know how to do everyone’s job.
I’m living proof. I had to run a subsidiary of our parent company that made products I knew nothing about. I’m pretty sure the employees shook in their boots when they learned I knew next to nothing about their business. But I soon showed them that it didn’t matter.
I’d learned that, to prove myself, I couldn’t possibly pretend to know what everyone actually did there all day. And I couldn’t play the philosopher king, either, because I knew basically nothing about the business, and I had no grand vision for it.
So, rathe...(register to read more)