You and your employees are likely being buried under an avalanche of unsolicited e-mail. Here are five key steps to foil the spam attack:
1. Disable the message preview pane. In, the preview pane essentially opens a message without you clicking on it. So simply previewing the message lets the spammer know your e-mail address is valid, resulting in more spam.
To turn off the Preview and Auto-Preview functions, go under the View tab in the menu, scroll down to Preview Pane and Auto-Preview and unselect both.
2. Don't forward a spam e-mail. Forwarding an e-mail message will open it. If you want to send spam messages to your tech person so they can be blocked at the system level, do this instead: In your Inbox, highlight the line with the message, choose "Edit" from the toolbar and then choose "Copy." Create a new message and choose "Edit" from the toolbar and select "Paste." This will provide the information and doesn't open the message.
3. Don't unsubscribe from a mailing list that you didn't join. Clicking on a "remove my name from your mailing list" line only verifies that your e-mail address is valid and the spam won't likely stop.
4. Use a 'fake' e-mail address, or cleverly hide it. Use this tactic when signing up for something or just looking up information online, not when the company you're dealing with needs to e-mail you back.
5. Tell employees to avoid posting their work e-mail address on Web sites, mailing lists or newsgroups. If they must provide it, devise ways of listing the address in some other way than the traditional email@example.com. Why? Spam computers cruise the Web collecting such traditional addresses. Find tricks for encoding your address at www.turnstep.com/spambot/avoidance.html.