Q. Our regional manager wants me to revise our sexual harassment policy to require that complaints be in writing. He says this will formalize the procedure and help ensure that only valid complaints are filed. I’m not sure this is a good idea. Is it?
A. It is, because then you will have a full account from the employee’s perspective. That will help to ensure that there is no misunderstanding about the details of the employee’s complaint.
Also, as your regional manager said, requiring employees to write out their complaints may weed out any complaints made in bad faith.
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