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What managers need to know about age discrimination

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in Discrimination and Harassment,Employment Law,Firing,Hiring,Human Resources,Leaders & Managers,Performance Reviews

At first glance, the federal Age Discrimi-nation in Employment Act (ADEA) appears pretty straightforward: It protects people age 40 and older from employment discrimination based on their age. But the law isn't as simple as it appears; it affects managers in everything from questions asked in job interviews to assigning job duties. Here's a description of the law and some key problem areas to watch for:

ADEA: How it works

The ADEA was created in 1967 to promote employment of older people on the basis of their ability, rather than their age. The law applies to employers with 20 or more employees, plus federal, state and local governments. (Some states set their own age-discrimination laws that push the employee threshold much lower.)

Essentially, the ADEA makes it illegal to discriminate against people age 40 and older, both applicants and employees. That applies to all employment practices, including hiring, terminations, pay, promotions, benefits and any other terms of employment.

It's also illegal to retaliate against employees who speak out against an employment practice that discriminates based on age. You also can't retaliate against people for filing ADEA complaints or for participating in an ADEA investi-gation.

The ADEA is enforced by the U.S. Equal Employment Opportunity Commission (see www.eeoc.gov/types/age.html). Employers covered by the ADEA must post notices explaining the law.

Potential legal pitfalls

Managers need to be aware that they could encounter age-discrimination problems in these areas:

Job interviews

When interviewing job candidates, you shouldn't initiate discussions that could relate to age. While the ADEA doesn't specifically prohibit you from asking an applicant's age or date of birth, it will be difficult to prove that age wasn't a hiring factor if age was discussed in the interview.

Instead, stick to performance-based questions centered on how well the candidate can perform the job.

Even asking questions such as when somebody graduated from college could be dicey. Whether the applicant graduated is job related, but when the person did is not.

Also, remember that just because an applicant brings up the topic of age doesn't give hiring managers the green light to pursue that path further. Instead, simply say something like, "We don't base this position on any age factor, so we don't need to discuss that."

Job advertisements

You know that you can't specify a certain age for a position. But also realize that certain phrases in ads can imply age-based needs. For that reason, avoid phrases such as "recent college grad" or "young aggressive types."

Job assignments

Courts frown on employers who take the view that certain types of jobs should go only to younger people because older ones don't have the energy or "image" for a specific job. That's why it's best to judge applicants and employees on their own abilities, not on the perceived abilities of the age group to which they belong.

Courts have approved some age-based job limits, but only in limited circumstances and usually related to public safety. Example: the age cutoff limit for commercial pilots and some police officers.

Apprenticeship programs

It's generally unlawful for apprenticeship programs to discriminate on the basis of a person's age. Age limits in apprenticeship programs are valid only if they fall within certain exceptions cited under the ADEA or if the EEOC grants an exception.

Harassment

Sexual harassment grabs all headlines, but managers need to realize that other types of illegal harassment exist, too. That includes age-based harassment.

If supervisors tolerate "old guy" jokes and verbal abuse aimed at an over-40 employee, that could give the employee grounds for a harassment lawsuit. Keep age out of any and all discussions, and encourage others to do the same.

Benefits and training

The ADEA specifically prohibits denying benefits to older employees. That doesn't just mean health and life insurance. For example, managers must make sure older employees aren't squeezed out of training opportunities because of their perceived place in their careers.

Layoffs/downsizing

When planning layoffs, employers must ensure that there's no disproportionate impact on older employees.

Because performance appraisals will likely be used to support the decisions of who is laid off, it's important for managers to keep honest, updated appraisals on all employees.

Also, with a few exceptions, employers can't force employees to retire at a certain age. For that reason, managers should avoid leading comments and questions about the employees' retirement plans.

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