Backup care: It’s not just for kids anymore

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in FMLA Guidelines,HR Management,Human Resources,Leaders & Managers,Management Training

If the economy is forcing your organization to operate with fewer employees than usual, an unscheduled absence can throw production—and the employees who show up that day—into a tailspin.

Often, those absences occur when an employee’s child care arrangements fall through. But increasingly, workers also must stay home to care for spouses or parents who need help after surgery or because a regular caregiver is unavailable.

Cindy Carrillo, CEO of Work Options Group, says 10% of the 300,000 hours of emergency backup care her firm supplied to businesses last year was for adult and elder care. “The concept of backup care has grown beyond an age group,” she says.

Examples: Carrillo tells of the time her ex-husband had shoulder surgery and couldn’t use his arms—and she had to go on a business trip. She recalls a client whose mother had a stroke and couldn’t be left alone—she had to live with the employee’s family until a ...(register to read more)

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