As an HR pro, you probably have more personal interactions with employees than anyone else in your organization. Let’s face it: They all know who you are. Do you know who they are? If too often the face looks familiar but you can’t place the name, try these seven tips for remembering.
They come courtesy of Scott Ginsberg, aka “The Nametag Guy” (www.hellomynameisscott.com), who says beefing up your ability to recall names is a skill that gives you an advantage in any business setting.
1. Repeat a person’s name as soon as you hear it. Then try to use it again in the middle and at the end of the conversation.
2. Show a genuine interest in the other person. Ask about the origin of the name or if the person goes by a nickname. (“Do you prefer ‘Dave’ or ‘David’?”)
3. Associate a person’s features with their name. Examples: Lucy has bright red hair. Brian has a long nose.
4. Forget about whether your handshake was cold. “If you try too hard to make a good first impression, odds are you will have no idea to whom you make a good first impression,” says Ginsberg. So don’t think about yourself. Concentrate on the other person.
5. Silently repeat the name to yourself while the person pulls out a pen, takes a drink or laughs at a joke. It only takes a few seconds to think to yourself, “Samantha. Samantha. Samantha.”
6. Introduce someone else. “Have you met my co-worker, Patty?” you ask the nameless person. “I don’t believe I have,” he replies. “My name is Roger. It’s nice to meet you, Patty.” Roger! That’s his name!
7. Decide that from this moment on, you’re good with names. Combine this new attitude with your recently acquired skills, and all your conversations will become more memorable.
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