The more people rely solely on technology to communicate, the fewer opportunities they have to build rapport and, ultimately, trust with co-workers. Create opportunities for people to connect with these tips:
Schedule a quick meeting by the watercooler. The group can hash out a plan or troubleshoot, without wasting time on a bunch of back-and-forth emails.
Use email for “Yes” or “No” questions. However, if you need more context, background information or the ability to bounce ideas around, it’s best to meet face to face.
Share praise in person. Your co-workers will sincerely appreciate receiving any emails that commend their good work. But for truly memorable feedback, praise them to their face.
— Adapted from “Off Screen: Today’s Workplace Can Benefit From Face-to-Face Communication,” Marco Buscaglia, The Chicago Tribune, www.chicagotribune.com.