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2 questions a leader should ask

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in Leaders & Managers,People Management

The appeal of Robert F. Kennedy to laborers like coal miners and farm workers wasn’t based solely on ideas and speeches.

First, the brother of President John F. Kennedy walked straight into camps and worksites to observe the deplorable conditions for himself. And then, when he met onsite with leaders like Cesar Chavez, he asked two questions that every leader should.

“Robert didn’t come to us and tell us what was good for us,” says Chavez deputy Delores Huerta. “He came to us and asked us two questions. All he said was, ‘What do you want?’ and ‘How can I help?’ That’s why we loved him.”

— Adapted from Bobby Kennedy, Larry Tye, Random House.

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