Many admins know that job titles don’t always cover all the duties they perform. Diane Ray, an executive assistant in the real estate business, exemplifies this.
Ray is executive assistant to Mark Stark, the CEO of Berkshire Hathaway HomeServices in Las Vegas; but she also works as a travel agent, event planner, charity organizer and more. She’s been in her position for 13 years and has seen the company’s market grow from the single state of Nevada to include Arizona and California.
A typical day in the office for Ray starts by making sure Stark has all the documentation and things he needs for meetings and tasks. She says managing the CEO’s schedule is the most challenging aspect of her job because it changes frequently.
“He’s such a busy guy. I enjoy that,” she says. “I thrive on the challenge of making sure he’s where he needs to be.” She also makes arrangements and travels with him to Arizona and California each month.
While she didn’t purposely seek out the real estate industry, Ray says she has enjoyed learning along the way.
She fields phone calls throughout a typical day, and frequently helps direct any of the 2,000 agents operating under the company to information they need, whether it’s a problem with a missing commission or an offer to help with one of the company’s charitable endeavors.
In fact, Ray says, the company’s culture of giving back is one of her favorite parts of the job. She heads up the company’s charitable giving, which includes raising funds and donating time to support kids with cancer, homeless shelters, Toys for Tots and disabled individuals in need of jobs.
Giving back is something that’s important in her private life, she says, so she’s happy to be able to incorporate that with work.
Ray says she also enjoys coordinating with staff members to plan company events, which include holiday parties, the company picnic, organizing softball teams and the annual awards event, which is held in each of the company’s three states to recognize outstanding work by the real estate agents.
“I love my job, and I think it’s because of the person I work for and the culture of the company,” Ray says. “It’s a great place to work.”