The millennial mindset is about making all aspects of their lives easier, faster, more flexible and more efficient. This mindset is transforming the way humans of all ages live and work, and thus shaking up how we run our businesses.
If you want to attract and retain millennials, make sure you have—at minimum—these bases covered:
Give them a flexible work environment. Work is no longer a place you go, it is something you do—and millennials have fully embraced this concept. While this may seem unreasonable to the older generations, the traditional eight-hour workday is actually becoming the exception rather than the rule.
Create a culture of collaboration. Smart companies will respond to dynamic business demands by allowing their teams to assemble virtually from anywhere. Access to collaboration tools like instant messaging, file sharing, conference calls and video sessions give companies the opportunity to assemble teams that work well together to tackle specific problems, regardless of who sits—or lives—where.
Ensure your technology is secure and reliable. Whether your systems are onsite or cloud-based, they have to work. Your team needs to be able to meet their deadlines without fighting with, lag or downtime; and your clients need to be able to trust you to deliver. Additionally, your data must be kept safe. Do you have the technologies and policies in place that will properly balance security with usability?
Go mobile. The ability to work from multiple devices is expected by millennials. This means organizations must leverage technology to provide local and remote users with a seamless, consistent experience regardless of the device used. In fact, a Gartner survey says that “70% of enterprises see providing more mobile support to employees over the next 12 months as high or critical priority.” Virtual desktops are a great way to provide full mobility across devices.
Provide constant feedback. Most members of this generation grew up in a 24/7, always-on society. They are used to getting a constant stream of communications with instructions, feedback and information on projects and their performance. Regardless of how you choose to communicate, make sure you have the type of internal communications platform that can handle this constant, real-time feedback demand.
Bottom line: Whether you’re leveraging technology to interest candidates during the recruiting process or ensuring a forward-thinking tech environment to retain high-performers, your company’s technology decisions impact your ability to hire—and retain—millennials, and stay ahead of the game. Investing in the right systems right now is critical.
Heinan Landa is the CEO and founder of Optimal Networks, a Washington, D.C.-based company that offers technology guidance for U.S. employers.
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