In the face of overwhelming change, it’s easy to see why senior managers retreat to mechanisms that help them avoid anxiety and discomfort. But those mechanisms, by definition, thwart.
Here are four common mistakes:
- Leaders don’t set clear expectations. When they announce big new goals, they don’t spell out practical, doable plans or specify who’s accountable. Typical traps include setting too many goals and no plans.
- Bosses excuse subordinates from working toward overall goals, allowing them to retain a myopic focus on their units.
- Executives agree to a deeply flawed contract: Experts promise to deliver and implement a “product” but don’t include measurable gains.
- Senior managers overprepare. After challenging employees, they accept the response “Yes, but first we need … ” Endless preparation produces nothing.
Reversing these traps will help you accelerate change.