When employees possess a growth mindset, they embrace learning, and they don’t fear failure. As a result, they are able to take beneficial risks, recover more quickly from setbacks and continuously improve themselves.
The good news is that you can help employees to develop a growth mindset by responding to challenges and failure with phrases like these:
• “What other strategies would work?”
• “Plan A isn’t working. Let’s come up with a Plan B.”
• “Let’s tackle this from another angle.”
• “Why did this fail? What could we have done, if anything, to make it work?”
• “What strategy has a better chance of succeeding?”
— Adapted from “These Words Help People Develop Growth Mindsets,” Jamie Lawrence, HR Zone, www.hrzone.com.