Administrative workers took a particularly hard hit during the recession, writes Bryce Covert for New Republic. Nearly 1.7 million administrative support positions were lost between 2007 and 2013, and unlike earlier recessions, these jobs did not return as the economy rebounded. Instead, professionals are more likely to answer their own phones and manage their own calendars. Administrative assistants may now find themselves supporting up to 10 people instead of just one upper-level manager.
Another major shift: Many admin jobs once offered a way to make a living without a college education, but, increasingly, administrative professionals are expected to have a higher level of education. This shift reflects the new tasks they are expected to manage, which may include budgeting or project.
In 2005, according to International Association of Administrative Professionals surveys, admins most commonly had taken some college courses but didn’t have a degree, while 11% received no higher education. By 2015, they most commonly had a bachelor’s degree, while less than 17% had some college under their belt and less than 8% had just a high school diploma. More than 3% had a master’s degree.
— Adapted from “The Slow Death of the Secretary,” Bryce Covert, New Republic.