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That ‘one thing’ leaders do

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in Best-Practices Leadership,Leaders & Managers

It’s tempting to frame lots of things as the silver bullet.

But with enough thought and study, you can identify a concept called “controlling insight” as that one thing.

A controlling insight meets these three tests:

  • It must apply across a wide range of situations.
  • It must have a multiplier effect leading to exponential improvement.
  • It must guide action. It must point to precise things, including details that can create better, more consistent outcomes.

—Adapted from “What Great Managers Do,” Marcus Buckingham, Harvard Business Review.

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