One of the first things a manager comes to realize is that employees can’t really be changed. Oh, you can steer them a bit with rewards and discipline, but you can never transform them into your dream workers. They either are or they aren’t.
For those little irritating idiosyncrasies you’d like to pluck from your workers, all you need is a pair of tweezers and a steady hand.
Cal Butera is the editor of Business Management Daily’s Office Manager Today, Manager’s Legal Bulletin, Managing People at Work and Communication Briefings newsletters. He has been with Business Management Daily since 2007 and worked 22 years for midsize daily newspapers as sports writer, news reporter, layout and design editor, copy editor and city editor.