There’s no shortage of negative employee behaviors that can have an ill effect on the entire workplace. The problem is when the behavior is not so bad where discipline or termination is in order, but managers must do something. And that something isn’t to drop the problem employee in HR’s lap! Help managers overcome some of the most griped about employee behaviors themselves with these tricks of the managerial trade.
The prima donna: She thinks she’s too good to (fill in the blank) just because she’s an exceptional performer.
Manager actions: Set this top performer straight. If you want her to complete “menial” duties, then by all means tell her.
Explain exactly what you expect her to do. Give her a bulleted list of tasks you expect her to complete and when she needs to complete them. Remind her that the duties are part of the job and that success is not a get-out-of-grunt-work-free card. Express confidence that she can hand...(register to read more)