If you define efficiency as doing things right and effectiveness as doing the right things, then efficiency alone won’t suffice. What good is it to complete a task with supreme efficiency if it’s the wrong task?
The key is to combine efficient behavior with effective decision-making. That enables you to attain peak performance for yourself and your team. Here’s how to create a culture where efficiency and effectiveness work in tandem:
Embrace wide-ranging tech tools. Some organizations dictate what software, mobile devices and other technologies employees must use. It’s better to encourage experimentation among your staff so that everyone seeks out new and better tech advances.
Let your workforce choose what devices they wish to use for business purposes. They’ll feel more comfortable if they select their own tech tools.
Provide off-site work options. If you insist that everyone work under the same roof, you undermine efficiency and effectiveness. Many individuals prefer the flexibility of working from home on certain days—or adjusting their hours to address personal needs.
Create an intranet within your organization that allows employees to share ideas on a secure online network. You can use this Web-based connectivity to shower your workforce with information that boosts their performance.
Measure what counts. When staffers know that you’re tracking certain metrics, they’ll operate more efficiently and effectively.
— Adapted from “Awesome Efficiency,” Laura Stack, www.huffingtonpost.com.