by Joakim Ahlström
To secure long-term survival in a complex and volatile world, you need to develop an organization with the ability to collectively adapt and continuously improve as one synchronized entity. Better information technology and more efficient structures for keeping daily efforts aligned with long-term goals won’t be enough.
Acting as one requires thinking as one. In strong organizational cultures people instinctively react properly to change. We find proof of this at IKEA, The Walt Disney Company—known for hiring individuals who exhibit behaviors that align with the company’s values—and Toyota, whose agility helped it reclaim the title of the world’s largest automaker only seven months after two huge major setbacks: an earthquake disrupting production and a historic recall. Most attempts to copy the desired traits of these companies fail; only 2% of improvement initiatives inspired by Toyota achieved expected ...(register to read more)