In addition to the conventional admin duties and top-notch technical skills, today’s professionals need to add proficiency in meeting/event planning, cloud-based apps, social media, databaseand website maintenance, says Robert Hosking, Executive Director of Office Team. Here are 5 skills employers are adding to job descriptions, he says:
- Excellent written and verbal communications, including bilingualism
- Customer service
- Knowledge of a specific industry or business, especially health care and oil/gas
- Financial savvy, such as handling expense reports and processing invoices
- History of taking initiative—doing what needs to be done without having to be asked.
— Adapted from “The Evolving Role of the Administrative Professional,” Robert Hasking, Executive Secretary magazine.