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Unexpected skill crucial for techies

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What is one of the top skills needed for a successful IT career? Inter­­per­­sonal communication, says Eric Bloom, a former CIO, and president of Man­­ager Mechanics LLC, a company specializing in IT leadership development.

In addition to learning the newest technologies and gaining certificates, Bloom advises anyone in IT to ask, “How can I enhance my interpersonal communication skills?”

While technical know-how is im­perative for entry-level positions, as employees move into leadership positions, they need to be able to communicate effectively with em­­ploy­­ees and co-workers.

Bloom’s advice to IT professionals: Stop using confusing jargon, “tech speak,” and acronyms with nontechnical co-workers. Most don’t want to know the ins and outs of how their technology works. They just want to know you fixed their problem.

— Adapted from “For Technical Careers: Interpersonal Communication Rules the Day,” Eric Bloom, www.itworld.com.

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