If your employees are disengaged, quality, productivity and customer service are going to decrease, while mistakes,and turnover increase. Re-engage demotivated employees with these tips:
1. Make your words relevant to them. Explain to employees how strategies, changes and plans directly affect them. They need to know how their work fits into the big picture.
2. Create opportunities for two-way conversations. The most effective workplaces encourage employees to share their ideas. More important, however, is that you actually listen, seriously consider their ideas, and create a feedback loop so that employees know that they are being heard.
3. Keep the message alive. You can’t announce an initiative and then be done with it. Repeat your goals frequently so that employees believe that the project matters.
— Adapted from “The Growing Importance of Managers in Employee Engagement,” Gail S. Thorton, Huffington Post, www.huffingtonpost.com.