Two valued employees apply for a promotion. Both show promise, but one employee simply outshines the other. How do you break the news to the employee you aren’t promoting without demoralizing him or her? Follow this advice:
• Don’t doubt the employee’s professionalism. The employee very well could handle the news extremely well. Don’t assume he or she is going to go off the deep end.
• Consider meeting in private first. If the employee believes he or she is a shoo-in for the promotion, the person could be devastated by your news. Meet privately to tell the employee before you announce it to everyone else.
• Be direct and honest. Don’t coddle the employee. Simply explain the reasons why he or she didn’t receive the promotion. For example, “You need to gain moreexpertise.”
— Adapted from “Managing: Will an Employee Be Demoralized By a Co-worker Promotion?” Alison Green, The Business Journals, www.bizjournals.com.