Be careful how you treat job candidates you didn’t hire. Social media makes it possible for disgruntled candidates to condemn your organization quickly and publicly. Furthermore, what’s wrong with a little respect? Tips to avoid botching the rejection message:
• Personalize it. Within a week, draft a personalized message using candidates’ names and referencing the job they sought.
• Offer genuine thanks. Candidates took time and effort to apply and/or interview, and you should thank them for showing interest in your organization.
• Explain why they weren’t picked. Say something like, “You don’t have the minimum years of experience required for this position” to let them know what they can do to land the next job—even if it is with another organization.
— Adapted from “How to Reject Job Applicants Without Making Enemies,” The Undercover Recruiter, www.theundercoverrecruiter.com.