“You have an onboarding process already—the only question is whether you're managing it or not.” - from New Hire Onboarding: Practical Advice to Boost Performance & Retention
Even back when she was completing her MBA, Amy Hirsh Robinson of Interchange Group had a feeling about the Millennial generation: When they eventually went to work, there would be an unusual level of conflict because of the values gap between them and previous generations.
Bingo. By 2018, they'll be 50 percent of the workforce, and you very much need them to stay with you to fill the massive gap left by departing baby boomers. The problem: When people find themselves in unfamiliar territory during their first days and weeks on the job, they're much more likely to jump to conclusions—"premature cognitive commitments”—and see bad or simply awkward onboarding as indicative of a poorly run organization that just doesn't care about its people.
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