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What drama queens and kings are really after

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in Leaders & Managers,People Management

"A paycheck doesn't buy someone's soul. It just rents their behavior." - from Gossip, Rumors & Workplace Busybodies: How to Promote Positive Co-worker Communication

And sometimes you don't get to rent even that. Consider the behavior found in the true story of Deborah—a very nice, conscientious employee who became the victim of a coordinated campaign of snippiness and backstabbing that got even more unpleasant when her manager tried to “solve” the problem. First, he got everyone together except Deborah to discuss things. Then it was off to HR … to get her a coach. Two separate levels of management focused on her as the problem, not the complainers.

It’s easy to become ham-handed when trying to stifle gossip and a runaway rumor mill. First things first, speaker Marie McIntyre recently told webinar attendees: Gab is not the enemy. Gab actually “makes co-workers more than widgets and builds up credits against future conflict.” ...(register to read more)

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