How do you know when you’ve chosen the best solution to a problem? Test it. Make sure that it:
- Solves not only the problem but also the root cause. Don't only treat the symptoms. Find a solution that resolves the source of the problem too.
- Satisfies all the people involved with and affected by the solution. Consult people who will implement the plan. Their support ensures your success.
- Can be implemented. Consider time constraints, material problems, human limitations and other obstacles you might encounter in making it happen. If it can’t be done, you need to go back to the drawing board.
- Works the way you want it to. Good decisions can bring negative consequences. Consider all alternatives and think through potential outcomes.
— Adapted from The Team Trainer, William I. Gorden et al., American Society for Training and Development, www.astd.org.
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