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4 powerful coaching words

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Coach, researcher and consultant Steve Horan of the NHL’s Tampa Bay Lightning says that the four most powerful words in coaching are also some of the simplest: “I believe in you.”

Effective coaching takes time, patience and perseverance. It also requires empathy and a willingness to connect on a fundamental level with employees.

Relaying and repeating your belief in an employee who is struggling is a powerful way to build a connection that makes that person receptive to your coaching and motivated to succeed.

— Adapted from “The Four Most Powerful Words of a Coach,” Steve Horan, Tampa Bay Lightning Care, www.tampabaylightningcare.com.

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