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Don’t let your best workers leave

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in Leaders & Managers,People Management

If fears of up to half of your best workers packing up and leaving aren’t keeping you awake at night—maybe they should be.

You may be hastening your stars’ burnout by piling the toughest assignments on your most reliable workers while allowing slackers to coast. You should be talking to your best workers to discover how to keep them aboard.

During individual conversations, ask workers these questions:

  • “What do you love about your job?” “What motivates you?” Strive to align assignments with those interests.
  • “What are we doing to demotivate you?” or, asked another way, “What drives you crazy?” Then follow up on their answers by asking for suggestions to change those situations.

Don’t be surprised if few of the answers are related to money. Even with a tight budget, you can control many parts of the work experience and environment that will encourage loyalty among your best staff members.

And don’t wait for poor performers to leave on their own. They are least likely to actively seek other jobs, studies suggest.

— Adapted from “Keeping the Top Talent,” Janet Cho, The Plain Dealer (Cleveland), www.cleveland.com.

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