Question: We’re a propertycompany. must remain on-call at night and during the weekend to handle emergencies. Usually all they have to do is call the plumber or another service provider. If an employee receives a text or call, is that time compensable? Does the length of the call have any impact on whether the time is compensable?
Answer: It depends. If it’s a short call and it happens infrequently, the amount of time employees spend responding could be considered de minimis time, especially if your usual practice is to round clock punches.
On the other hand, if employees’ response to a call is long enough so that it would count under your rounding rules, or if this happens on a frequent or regular basis, you’d probably have to count this time as working time.