You are only human, and you will experience days when employees test your patience. However, even when a blowup feels warranted, here are several reasons for you to watch your temper:
1. Employees will think for themselves. If they fear your wrath, they won’t have the confidence needed to problem-solve and come up with innovative ideas. However, if they know you will stay calm even when they make mistakes, they’ll be willing to take risks that could lead to great things.
2. Employees will be more productive. If you become angry, so will employees. However, because they can’t show their anger outwardly like you do, they will fume, complain and slack rather than do their jobs.
3. Employees will respect you more. When you fly off the handle, you prove that you aren’t in control and that you can’t deal with turmoil. That kills your credibility as a leader. Employees will spend their time talking—and laughing—about you behind your back.
4. Employees will support you. If you treat employees with respect and stick your neck out for them, they will return the favor. Treat them horribly, however, and they won’t be willing to go above and beyond to make you look good.
5. Employees will make fewer mistakes. Employees who fear your angry outbursts won’t ask you questions or come to you for training. Instead, they’ll figure things out on their own—and then hide their mistakes from you when they do make them.
— Adapted from “Nine Reasons Angry Managers Should Hold Their Tongues,” John Shore, www.patheos.com.