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Question new policies tactfully

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in Dealing with Bosses,Office Management

If your boss institutes a new policy that you find misguided, confusing or downright silly, it may be in the best interest of your team and the organization to share your opinion. However, you must do so without coming across as a change resister or complainer.

Follow these steps to question a new policy without making yourself look bad:

Put yourself in your supervisor’s shoes. Think long and hard about the reasons behind the policy. Is production down on the team? Is the organization losing money? When you see the situation from your boss’s perspective, you may become convinced that the policy is necessary.

Write down your concerns. Jot down legitimate reasons why you are concerned, and provide evidence, if possible, that supports your viewpoint. By doing so, you will be able to present your concerns in a logical, thoughtful manner, and your boss will be likely to hear you out.

Focus on the organization—not yourself. You need to show how the policy is going to hurt productivity, morale or the bottom line. If you only focus on how you will be affected, you’ll just look whiny.

Propose solutions. Come prepared to share realistic alternatives to the policy. If you merely point out flaws without offering possible fixes, you’ll come across as a complainer. That could frustrate your boss who already feels like he or she has come up with the right solution.

— Adapted from “Do Your Employees Secretly Dislike You? What to Do About It,” Nicole Fallon, www.businessnewsdaily.com.

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