“Don’t look at the injury. Look at the employee before the injury.”
What if we told you the real key to keeping the workers comp headache from coming to your door in HR doesn’t have much to do with paperwork or legal acumen? It’s far more about making sure employees like what they do. Those who feel engaged with their work have 41% fewer safety incidents and are far less likely to see your company as the villain in the process of getting them back to productivity. It’s the disengaged and the “benchwarmers” who tend to become claims nightmares, so unhappy with post-injury red tape that they eventually seem angry and manipulative.
“When you’re injured, you probably want to work—but the workers comp system creates so many road blocks that you can become disillusioned,” consultant and trainer Margaret Spence explained. An injured worker is immediately a worried one, and goes on the defensive. And if there were performance issues...(register to read more)