Unemployment: Track complaints that led to quitting — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Unemployment: Track complaints that led to quitting

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in Compensation and Benefits,Human Resources

You need clear lines of communication so employees can complain about workplace problems. That can protect you if an employee quits because of alleged harassment and then applies for unemployment benefits. He won’t be eligible if he never gives you a chance to fix the problem.

Not using the company complaint process pretty much means the em­­ployee didn’t give his employer a chance, blocking benefits.

Recent case: Abdoulie quit his job as a commercial designer. When hired, he received a handbook that in­­vited workplace complaints. Abdoulie emailed his resignation, citing his supervisor’s “foul” language and “childish tantrums.” Then he applied for unemployment.

The company said it would have fixed the problems if had he complained. The court said he wasn’t eligible for benefits since he never gave the company a chance. (Man­­neh v. California Unemployment In­­sur­­­­ance Appeals Board, No. A140729, Court of Appeals of California, 2014)

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