You know turnover is expensive; it forces your organization to recruit and train new employees. And while not all turnover is undesirable, a growing number of organizations are starting to focus on theof turnover as a strategic business issue, both in terms of controlling bottom-line costs and driving top-line results.
Before an organization tries to address turnover, however, an important first step is to understand where turnover has its greatest impact on your organization’s ability to deliver core business services and on its long-term strategic success.
To start, look at whether your organization wants to retain the people who are leaving. If you do, then figure out why they’re leaving. Is it compensation? Prospects for advancement? Problems with their bosses? Only by knowing the underlying causes can the organization begin taking steps to stem the tide of undesirable turnover.