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Why do employers have to investigate harassment?

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in Discrimination and Harassment,Human Resources

Q. I know I’m supposed to investigate harassment complaints. I just don’t know what law requires it. Exactly why does an employer need to conduct an investigation of a harassment complaint?

A. Both Title VII of the Civil Rights Act and the New York Human Rights Law impose a legal obligation on the employer to investigate claims that could constitute illegal harassment. By investigating, an employer shows it is acting in good faith to maintain a harassment-free workplace.

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