These days, many employers are short-staffed, and feel like they can’t add anyone to. Even so, it’s no surprise that disabled employees sometimes ask for accommodations that include providing help to do their jobs. Fortunately, employers don’t have to hire more staff to comply with the ADA.
Recent case: Rowena worked at a hospital as a registration clerk, making sure patients provided proper insurance and other information before receiving treatment.
She had hypertension and claimed that hospital understaffing made her pressure rise, leading to errors. She was eventually discharged for making too many mistakes.
She sued, alleging she should have been accommodated with additional help. The court said her request wasn’t reasonable. (Martin v. St. Luke’s, No. H-13-0718, SD TX, 2014)